VP Racing fuels gas jug

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Skinny-J
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VP Racing fuels gas jug

Post by Skinny-J » Sun Feb 19, 2017 7:58 am

All you normally here about is the bad stuff a company does; here is some good stufff.... Last year my FIL bought me a brand new VP racing fuel gas jug, one of the fancy ones with the built in handle, hose out top, etc. However after a couple of months the thing started leaking around the cap when tring to pour gas in the tank, kinda the opposite of the desired outcome. I tried a thicker O-ring, and messing with the threads but eventually gave up and threw it in the back of the shed ....

Fast forward to yesterday at Motorama and I see a VP racing vendor selling fuel jugs. Seeing an opportunity to examine another jug that works to maybe figure out why mine doesn't, I wander over. While I am standing there playing with the caps a rep comes over. I think I asked if they sold the Orings seperate. The rep asked, "why, does yours leak?". Me: yes. Rep: Pick out a new can, we had a bad run last year. Me: for real? Rep: yup, and you can probably fix your old one by shaving a little material off of this lip here...

It was the most unbelievable customet service I have ever experienced. I did not ask for or was even expecting a free replacement. Major props to VP racing fuels!

SJ

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Rut Row
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Re: VP Racing fuels gas jug

Post by Rut Row » Sun Feb 19, 2017 8:40 am

sweet! I have a competitors jug that leaks slightly. Where did they say to shave it? Might be the same problem.
Ken
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Re: VP Racing fuels gas jug

Post by phoo » Sun Feb 19, 2017 9:31 am

That's awesome! They do usually give good service at the track, too.

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Skinny-J
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Re: VP Racing fuels gas jug

Post by Skinny-J » Sun Feb 19, 2017 7:24 pm

Kyler wrote:
Sun Feb 19, 2017 8:40 am
sweet! I have a competitors jug that leaks slightly. Where did they say to shave it? Might be the same problem.
They said to look at what I would call the "face" of the neck where the cap screws on and tha Oring inside the cap would meet it. Apparently they had a bad batch that were uneven. I am thinking about taking something flat like a piece of glass and checking to see if mine is uneven.

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Re: VP Racing fuels gas jug

Post by J&J » Sun Feb 19, 2017 7:34 pm

Might be able to clean it up with a flat file.

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Re: VP Racing fuels gas jug

Post by Rut Row » Sun Feb 19, 2017 8:23 pm

Skinny-J wrote:
Sun Feb 19, 2017 7:24 pm
They said to look at what I would call the "face" of the neck where the cap screws on and tha Oring inside the cap would meet it. Apparently they had a bad batch that were uneven. I am thinking about taking something flat like a piece of glass and checking to see if mine is uneven.
thanks!
Ken
2014 Yamaha FZ-09 Adventure
2018 Mystery Bike; Beta 390? EM Escape? :shrug:
1972 Honda CL350 Scrambler (project)
Hard work never killed anyone; but then again, why risk it?

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Re: VP Racing fuels gas jug

Post by Boom Boom » Mon Feb 20, 2017 2:35 pm

They have an o-ring in the cap? Never noticed, will need to have a look now.
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